For HOA management companies and community boards
Every homeowner request, owned and tracked.
Petracroft turns what homeowners send into requests with one accountable person, a deadline on the clock, and a record of every decision. Your board sees what needs a vote. Nobody has to dig through an inbox.
We are onboarding a small group of design partners now.What Petracroft does today
Built around one idea: when a homeowner asks for something, someone is clearly responsible, the clock is visible, and the record is complete.
One queue, one owner
Every request gets a named accountable person and response and resolution deadlines. A missed response deadline escalates to the group lead; a missed resolution deadline escalates to the company admins.
Board decisions with a record
Requests that need the board go to a vote. Members approve or deny with a message the homeowner can read, delegate their vote when they are away, and every step is logged.
Answers from your own documents
Upload your covenants, bylaws and rules. Ask a question and get an answer that points to the clause it came from, or an honest "I couldn't find that." Works on digital documents today.
AI that suggests, people who decide
AI reads each request, suggests a category and priority, and explains why. People confirm anything that matters. Petracroft does not issue fines or notices on its own.
A portal homeowners will use
Homeowners send a request, add photos and messages, and see where it stands, including the board's decision and the reason given.
Your finances, made clear
Load the reports you already export from your accounting system (a CSV is enough) and see budget against actual, operating and reserve funds, and who is behind. Choose whether homeowners see where the money goes, never any owner's name or balance. Petracroft does not replace your accounting system.
The right people see the right things
Staff and board members reach only the communities they are assigned to, and homeowners see only their own requests. Automated tests check these limits on every change.
How it works
- A request arrivesHomeowners use the portal today. Email and phone intake are being added with design partners.
- Petracroft triages and assignsCategory, priority, accountable person and deadlines are set, with the reasoning shown.
- People act, the board decidesStaff work the request. If it needs the board, members vote. The homeowner is told the outcome.
What we will not do
No legal advice
Petracroft is software, not a law firm. For legal questions it points you to your association's attorney.
No automatic enforcement
No fines, liens or violation notices are issued without a person approving them.
No overpromising
We say what is built and what is coming. The list below is planned work, not a promise of dates.
What we are building next Planned, not available yet
We would like design partners to shape the order.
Email and phone intake
Each community gets its own address and number, and every message lands in the same tracked queue.
State records and notice tracking
Tools that track an association's own posting, notice and renewal duties, starting in Florida. A tracking aid, not legal advice.
Help shape it
We are looking for a few management companies and boards to pilot Petracroft with real communities.
Become a design partner